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West Chester Fire & EMS updates response protocol
Prevention is key. The West Chester Fire Department urges all individuals to take precautions.

The West Chester Fire Department is taking significant steps to ensure the health, safety and wellbeing of first responders and the community at-large.


In light of the COVID-19 outbreak, Fire & EMS crews will be wearing appropriate protective equipment on runs for service. This equipment may include a face shield and/or goggles, a face mask, and a gown.


When an emergency call for service is received, callers will be pre-screened by dispatchers in the 911 Emergency Communications Center. Upon arrival, crews may not make entry immediately and instead will make patient assessments from a distance. Patients may be asked to put on a mask provided by first responders before being transported for treatment.


Non-essential public appearances, community outreach, station tours and public education programs such as CPR classes have been postponed at this time in order to help reduce risk of contact and potential illness among firefighters because of non-essential service. West Chester Fire Department staff remains available to answer questions and assist, but please call 513-777-1133 or email before visiting. In an emergency, call 911.


Prevention is key. The West Chester Fire Department urges all individuals to take precautions. Practicing social distancing, washing hands regularly, and disinfecting the surfaces you touch most often can help stop the spread of germs.


With questions or concerns about your personal health and wellbeing, contact your primary care provider or call or the Ohio Department of Health at 1-833-4-ASK-ODH (1-833-427-5634).